395 Reviews Found
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
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Business Response
Hi there, thank you so much for your positive comments about Mauer Buick GMC! We look forward to your next visit! Take care!
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Confirmed Service Customer
Easy, quick and pleasant. As routine service should be.
Steve J.
WOODBURY
Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Excellent customer service! Very helpful with all my concerns.
Timothy G.
INVER GROVE HEIGHTS
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mauer Buick GMC and we hope to see you again.
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Business Response
We're happy to hear that you have such great service experiences with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
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Confirmed Service Customer
Chad is excellent He is the reason we come to your dealership
Nicholas W.
SAINT PAUL
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! Have a fantastic day!
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Confirmed Service Customer
The peoplel have always been courteous and positive. However my concern is with the prices and the fact it costs so much to repair something. Not happy with the rising cost to repair things.
Jerry B.
SOUTH SAINT PAUL
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
My salesperson, Tony Trifiletti, was a pleasure to deal with! He asked me what I wanted in a car and found it for me. He made sure I felt the price for my new car and my trade in was fair and I didn���t feel any pressure from him. He went above & beyond for me! I also had a great experience with Drew Doorak the finance manager.
Terri C.
SAINT PAUL
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mauer Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Everyone was friendly and helpful. I got in for my scheduled appointment on time and the work was completed in a timely manner. The waiting area was clean and comfortable
Dawn V.
NEWPORT
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mauer Buick GMC and we hope to see you again.
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Confirmed Service Customer
Very friendly. Did a nice job and were fast/efficient.
Thomas B.
INVER GROVE HEIGHTS
Business Response
Hello, thank you for sharing your positive experience! Please reach out to us if there is anything else we can do for you. We hope you have a great day.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. We look forward to your next visit. Have a great day!
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Confirmed Service Customer
I dealt with Chad in service department and he knows the the job well ! I have dealt with Chad for years he knows my truck and gets it service right and very happy the way he handles getting my truck in for service.he has always treated me GOOD!
Larry B.
OAKDALE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. We look forward to your next visit. Have a great day!
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Confirmed Service Customer
We had two recent visits to the shop. We were thrilled when a door that was failing to close properly was diagnosed as a simple allen wrench adjustment! Also, we had warranty repair on the rear seat heater and AC. Both issues were addressed with minimal interference with our schedules or our dispositions!
Joan M.
EDEN PRAIRIE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mauer Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
just an oil change, still waiting for my refund on that defective wheel bearing that failed at 38 months old. very disappointing!
Keith K.
MINNEAPOLIS
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. We're happy to help.
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Confirmed Service Customer
Don't have any comments they did a great job
Leighton S.
MENDOTA HEIGHTS
Business Response
This is great to hear! Your satisfaction is important to us, so we want to sincerely thank you for choosing Mauer Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Polite, courteous, great selling point to have your leases have maintenance covered. I will be back for sure.
Joecelyn F.
SAINT PAUL
Business Response
Hi there, thank you so much for your positive comments about Mauer Buick GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Andrew, service rep was great, as always. I was able to get work done in the nice waiting area (and away from the TV). Got some advice Tony (body shop). Had to come back to have the oil service button reset and Grant took care of it in 30 seconds.
William S.
INVER GROVE HEIGHTS
Business Response
We're happy to hear that you had a great service experience with our team. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
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Confirmed Service Customer
Gas gage does not indicate full after I have topped off the tank. Took 2.5 hours to tell me that the issue is with the sending unit - and - the required parts are not available and on back order. Seems this is a known issue and GMC has not kept up with parts demand.
Marvin H.
INVER GROVE HEIGHTS
Business Response
Hello, we are disappointed to hear that your experience was anything less than great. Please contact us at (651) 447-6835 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon. Take care!
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Confirmed Service Customer
Your service guys are great! Andy is so friendly when I check in. Quick too
Tamara E.
WOODBURY
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!