We have bought a new vehicle from mauer every year for the last 5 years, we love all of them, the sales people are great, and the finance department is awesome. Thanks Chris (salesmen) Thanks Jeff (finance department).
The service experience was great, but I went to discuss getting a new vehicle up front and they had like no inventory. I will be back for service, but probably not my new purchase within a couple weeks
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback on where we can improve. If you have any questions, please give us a call. We are always happy to help!
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!
Norm and the team were great. They were able to get me in much quicker than I thought I could get an appointment and once there turned things around quickly. They took proper precautions around Covid as well.
Easy to make appointment. All work was one quickly at a very fair cost. Car wash is a nice touch! Waiting area is roomy and comfortable. Andrew was friendly, as usual. All your service staff are outstanding.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
As a first time car buyer, I could not have had a better experience! Ben was quick to explain all the steps he was taking and ensured that I was comfortable with each step. I felt he did his best to create an enjoyable experience for me. I would gladly return to purchase another car from Mauer Buick GMC!
The employees are so knowledgeable and friendly as are the service managers. Service is prompt and easy to schedule. Enjoy dealing with Chad by phone or inperson. Very pleased with my new Encore and the service at Mauer Buick.
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (651) 552-2222 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Friendly and helpful staff. Very professional operation but also very comfortable. Service writers and repair technicians are always thorough, addressing not only the service that you scheduled but also verifying that the total vehicle has been inspected.
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!