Each service visit for the 2016 Envision (which is another story in itself....a starter and turn signal replacement with only 13,000 miles - not too impressive), the service advisors all seemed to be in a rather foul mood. Now I realize it was early, around 8 am, but no smiles, no 'good morning' just a brooding frown. It did seem that when I called or returned later in the day they were in a better mood - I at least got a smile once. I realize that my impression of the service advisors is probably tainted by my lack of enthusiasm over the Envision...I love the quite & ride, but for a $48000 car it hasn't been very mechanically reliable. I must say that I was impressed by the perseverance of actual techs working on the car. The starter problem was masked by other symptoms but they where finally able to uncover the actual fault. To be truthful, for the money the car cost, I haven't been pleased with it's reliability or the personal service at the dealer level. This is our first (and most likely last Buick) but I was expecting an experience at least similar to that of our Prius purchase.
Good atmosphere and Cory was great...he tried his best to explain all the features of the car....still not quite sure how to set up the radio but he is going to send me the information....thanks for everything
This was the best car buying experience I've ever had. Cory Bersinger was an outstanding salesperson - very knowledgeable, helpful and accommodating. Not once did I feel pressured or intimidated. I couldn't have asked for more.
Everyone we encountered was pleasant and made sure we were being taken care of. We came in for an oil change and to look at new lease options. Left with a new vehicle. Service and Sales Departments were exceptional!