Mark was the absolute best salesman. He listened and wasn't pushy. The first car he picked out based on our wants and needs is what we ended up going with and he was fine showing us a few others to ease our minds that we were making the best decision!
Had just over $800 of repairs done and used a coupon for 10% off but it did not cover any amount over $40. It is always nice that the car gets washed after the service but the car was parked outside wet in zero degree weather overnight and I spent 15 min. scraping the ice off the windows.
The price of an oil change and tire rotation has gone up 100% since my last one on Oct. 11,2018. From $45.00 to $92.00. Nobody notified me of this price change at the time of my visit. I have been a loyal Mauer Buick customer and purchased my 2014 Buick Verano from them.
Hello, we regret to hear that your experience with us was not a more positive one. Strafelda, Don, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation.
scheduled service for specific issues, oil change, front brakes and door noise when opening - was called by service agent,Andrew, stated that did need to front brake job, and mentioned fluid change also if I wanted to do that, plus door was not making any noise so he stated just keep and eye on it! I was called before any work was done! I was explained too!
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mauer Buick GMC!