I've been doing busness with that dealer ship for 12 years and I haven,t had any problems and I know Chad back in service and he does a great job making sure my truck gets seviced and Im in and out in a reseonal mount of time. Chad is on the same page with me!
Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
It took more than 6 hours to get this done. The people were very helpful and I am happy with the vehicle. Although, I told them no money down and payments between $200 and $225, when all is said and done, I paid $2000 down and a payment of $315, until my wife co signed which still is now $281 a month. I was just stressed out and felt upset in the end, but now i have to budget for more and again, i like the care, just wasnt very easy to get into.
Was very disappointed with sales and finance when we were given pens to sign and the one guy actually chased me down for a pen I had used which was just a cheap bic pen. Was very rude and odd. Then while done signing in the finance office my wife at the end put the cheap pen in her pocket and the finance guy got really weird about it and wanted the pen back and my wife said I’m sick are you sure you want it back and they damn near got into an argument over some cheap pen! It was just really weird I probably won’t go back because it was so awkward. Just bought a brand new vehicle and they are going to argue about a 10 cent pen? Very unprofessional. Maybe just have mauer pens to give out why wouldn’t you just for advertisement. I can understand if these pens were their personal high end pens. But man it was just weird the first incident and super weird the second time. Almost accusing us of stealing a their pens. We had a lot going on to even realize we still had them.
0340 My Pontiac is 10 years old. Have been doing every service appt at your shop since then. But now since mauer bought it out I won't be returning. I used to get coupons that made prices more reasonable. No coupons now, even to a loyal 10-year patron. $46 is too expensive for an oil change. I can buy a package deal and get them for $19.99?each if I go to fury and so Saint Paul. I would continue to come to your shop if I receive coupons but I question if that's the mauer way
We have a truck with around 12,000 miles on and both blowers in seat needed replacement. Also a part of the leather seat was wore out and some reason it didn’t get changed. Whoever decided to change the blower motors destroyed the left side of the seat as it is now all wrinkled leather. Chad in service is awesome and I have not contacted him yet as I have been busy. I believe Chad as I thought the truck was repaired professionally but I guess we were wrong. This will be the third trip for the seat issue and we do not live close to your dealership.
Hanson, Sharon, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (800) 513-1553 to speak to our manager directly.