Morgan Sargeson was my wonderful sales representative. It was an extreme pleasure to work with someone who answered all my questions, took her time explaining the sales procedures step by step and spent time going thru my 2017 Encore's features. I'm excited to be driving a Buick Encore on a 3 year lease. Thank-you all for a terrific experience. I'll be back with my daughter next July 2018 when her lease is up!!
I had the most amazing experience with Bob Julian. I asked so many questions and he answered all of them. Anything I needed he was on top of it to get it done for me. They even worked with me on my payments and got me out of a vehicle I hated into an SUV that I love. Definitely coming back to this dealership to see Bob in the future.
Checked in for an oil change, we had a problem with tire pressure readout on dash after a tire rotation,they immediately reset the computer.In less than 1/2 hr they were finished. Truck was washed and ready to go! Great service & friendly people.
The service department was great, like it always is. Very helpful easy to understand when he explained every thing to me about what was done, needed to be addressed, and options and prices. It stops there..the desk women were not professional in their dress, knowledge, or help full, didn't know how to get me checked out or how to acess the computer. The two of them seemed like they didn't know pass words or who to get them from. Also, now we are no longer able to receive any rewards on our services, and were told we should use our credit while we still can. I have be a loyal customer since I bought my car there, but now I will probably look to Apple Valley for my next car purchase and probably service, it is only 5 minutes from home, compared to driving to your dealership. I guess it comes down to the payment desk, which left me walking out remembering that. Not the way I usually feel.
Tony keep me updated on what was going on with my car.
They also gave me a loaner car while mine was in the shop, that was a BIG one for me, I would of been without a car for almost 3 weeks. I was very thankful .