Chad my Service Advisor was great. He called me and explained everything to me in detail and told me my truck was ready to be picked up. That to me is really important. I am a former Service Advisor and I know customers appreciate the communication versus having to call the dealership only to find out their vehicle has been ready for sometime!! Attention to customers time is invaluable. Thanks Team!
Andrew is an exceptional serviceman. He's polite & his professionalism far exceeds above the rest. At, not only that location but any other location in the twin cities area. He explains things thoroughly & even breaks down the lingo I may not quite understand. I'd recommend this location to anyone who expects to be treated with full respect & gratitude soley because of Andrews positive & comfortable attitude. Please give this man a raise!!!!
ANDREW was very helpful in getting the service work started, and made me aware of rebates that applied.He had the car ready and washed on time and explained the service sheet. On time and under Budget , Thanks
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mauer Buick GMC and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!